E-commerce Account Manager

Key responsibilities: 1. Account Health Management- Monitor seller account performance metrics such as order defect rate, cancellation rate, and late dispatch rate. 2. Listing & Catalog Management - Help sellers create, update, and optimize product listings with product titles, descriptions, images, categories, and SEO-friendly content. 3. Order & Inventory Management- Support sellers in managing orders, stock levels, and dispatch timelines 4. Suggest strategies to increase sales, improve visibility, and enhance customer experience.